Legal
WeVibe Privacy Policy
WeVibe ("WeVibe", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how WeVibe collects, uses, stores, and protects information when you use the WeVibe mobile application and related services. By using WeVibe, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Account Information
- First name and last name
- Email address
- Account credentials or authentication information
- User ID
- Account creation and authentication information
1.2 Conversation and Audio Data
- Audio recordings
- Voice recordings of conversation participants
- Transcriptions of recorded conversations
- Speaker identification or speaker diarization information
- Conversation content
- Language and speech characteristics
- Conversation metadata, such as recording duration and participant count
1.3 AI-Generated Analysis
- Personality-related insights
- Communication style
- Emotional tone
- Behavioral patterns
- Leadership tendencies
- Motivation drivers
- Decision-making preferences
- Collaboration styles
- Communication compatibility
- Group dynamics
- Communication recommendations
- AI-generated summaries and reports
1.4 Usage and Technical Information
- Device type
- Operating system
- App version
- Device identifiers or installation identifiers
- IP address
- General usage information
- Crash and diagnostic information
- Log information
1.5 Subscription Information
- Whether your subscription is active
- Subscription type
- Subscription status
- Renewal or expiration status
- Purchase-related identifiers
2. How We Use Your Information
- Create and manage your account
- Provide conversation recording and analysis
- Transcribe recorded conversations
- Identify and separate speakers
- Generate AI-powered conversation insights
- Generate personality and communication reports
- Generate group and compatibility analysis
- Generate recommendations and summaries
- Provide PDF reports and exports
- Process and manage subscriptions
- Provide customer support
- Maintain and improve the application
- Detect and prevent fraud, abuse, and security threats
- Diagnose technical problems
- Comply with legal obligations
3. AI and Third-Party Processing
WeVibe uses third-party service providers to provide core functionality. Depending on the features you use, these may include services for speech-to-text transcription, speaker identification or diarization, artificial intelligence analysis, cloud hosting and infrastructure, subscription management, authentication, analytics, and technical monitoring.
WeVibe may use AssemblyAI for speech processing and transcription and Anthropic for AI-powered analysis. Only information necessary to provide the relevant functionality should be sent to these providers.
We do not intentionally use conversation recordings or conversation content to train third-party AI models. We use these services according to their applicable commercial/API data-use terms and our configuration of those services.
4. Conversation Participants and Consent
WeVibe is designed to analyze conversations involving multiple people. If you record another person, you are responsible for ensuring that you have obtained all permissions and consents required by applicable law.
Participants should be informed that the conversation is being recorded, that the recording may be uploaded for transcription and analysis, that AI may analyze the conversation, and that AI-generated reports may contain information about participants.
Do not use WeVibe to secretly record conversations where doing so is prohibited by applicable law.
5. How We Protect Your Information
We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures may include encryption during data transmission, access controls, authentication mechanisms, secure server infrastructure, restricted access to user information, and monitoring and security controls.
No internet-based service can guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide the service and for legitimate business, security, legal, and operational purposes.
Conversation recordings, transcripts, and generated reports may be retained so that you can access your analyses and reports through the application.
Where the application provides a deletion feature, you may delete analyses and associated data through the application.
When you request account or data deletion, we will delete or anonymize applicable information within a reasonable period, subject to information that we are legally required or legitimately permitted to retain.
Backup copies may remain temporarily until they are automatically overwritten according to our backup procedures.
7. Your Rights and Choices
Depending on your location and applicable privacy laws, you may have rights to access your personal information, request correction of inaccurate information, request deletion, request restriction of certain processing, object to certain processing, request a copy of certain information, and withdraw consent where processing is based on consent.
You may also delete your account or analyses through available features in the application.
For privacy-related requests, contact us using the contact information provided below.
8. Children's Privacy
WeVibe is not intended for children under the age required by applicable law to independently use services of this type. We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
9. International Data Processing
WeVibe and its service providers may process information in countries other than the country in which you live. When information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are applied as required by applicable privacy laws.
10. Third-Party Services
We may use third-party providers to operate and improve WeVibe, including providers for authentication, cloud hosting, speech transcription, AI processing, subscription management, analytics, error monitoring, infrastructure, and security.
These providers may process information only as necessary to provide their services to us and subject to applicable agreements and privacy requirements.
11. Subscription Services
WeVibe Pro subscriptions are available through supported app stores. Subscriptions automatically renew unless canceled according to the applicable App Store or Google Play subscription terms.
Subscription management and payment processing are handled by the relevant platform. RevenueCat may process subscription and entitlement information to help us manage your subscription status across platforms.
We do not receive or store your complete credit card or payment-card number through the WeVibe application.
12. Your Data and AI Training
Your conversation recordings and conversation content are not intentionally used by WeVibe to train third-party AI models.
We may use aggregated or anonymized information for legitimate purposes such as service improvement, analytics, security, and performance monitoring where permitted by applicable law.
We do not sell your conversation recordings or conversation content.
13. Important Disclaimer Regarding AI Insights
WeVibe provides AI-generated behavioral, personality, communication, and relationship insights. These results are probabilistic and may not accurately represent an individual.
WeVibe is not a medical device, psychological diagnostic tool, clinical assessment, scientific personality test, or substitute for professional psychological advice.
WeVibe should not be used as the sole basis for decisions relating to employment, recruitment, insurance, healthcare, legal matters, education, housing, or other high-impact decisions.
14. Data Deletion
You may request deletion of your WeVibe account and associated personal information. Where applicable, you may also delete individual conversation analyses through the application.
To request deletion or assistance with your personal information, contact us at the email address listed in Section 16.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the Last Updated date at the beginning of this policy. We encourage you to periodically review this Privacy Policy to remain informed about how we handle your information.
16. Contact Us
WeVibe
Support: https://wevibeapp.app/support